Resort Credits

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The Hotel will offer a special amenity of Limitless All Inclusive. It is applicable to individual guest room folio only. Limitless All Inclusive can be used towards selected services at spa/beauty salon,golf, romantic dinners, selected tours in-house photo packages. Limitless All Inclusive is not transferable, non-cumulative and cannot be held over for future stays.
Limitless All Inclusive may not be applied toward charges to the master account. Promotional offerings are subject to availability at time of arrival and are subject to change without notice. Promotion cannot be combined with any other one or with Spa discounts.

Limitless All Inclusive options are based on published rates. Limitless All Inclusive has no commercial value and is not subject to refund or credit. Limitless All Inclusive cannot be used towards attrition or future programs or to reduce guest room revenue. A 25% fee will apply for services redeemed


GENERAL TERMS AND CONDITIONS:
Must purchase your package through the Cancun Jazz Festival in order to qualify. Resort credit cannot be exchanged for cash. There is no cash reimbursement if unused. Resort credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort credit is not transferable, non cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice.

PROMOTION RESTRICTIONS:
Resort credit promotion will not be extended to travelers on famtrips, travel agent or employee rates, complimentary, incentive, barter, exchange or compensatory stays.

IMPORTANT TERMS AND CONDITIONS TO TAKE IN CONSIDERATION BEFORE BOOKING ALL TOURS AND SERVICES:
All tours, services are subject to space and availability and must be: (1) booked/requested upon arrival, (2) require reservation at least 24 hours prior to desired service and, (3) must be purchased at full price.
Tours may vary by destination and can be cancelled by force majeure or weather conditions. Resort credit is applicable only towards approved tours and only when sold by Hard Rock Hotels All-Inclusive Collection Vacation Planners. Resort credit in not applicable towards other tours provided by other operators.

NO SHOW POLICY:
No refunds will apply in the event that a guest does not arrive for a scheduled service or tour. No shows are charged at full price.

WEDDINGS:
When using Resort credit towards The Colin Cowie Wedding Collection, full amount must be used. Resort credit is only applicable towards wedding collections with a price value of $3,000 or higher. Applicable resort credit depends on length of vacation is applied per room/per night. Maximum amount of resort credit that can be used is $1,800.

GOLF:
Service fees apply to Unlimited Golf. Children ages 13-17 must be booked as adults to receive the golf package. Tee times are subject to space and availability. Golf package includes unlimited rounds of golf per adult/per stay. All adults sharing the same room must pay the golf package rate. It cannot be sold separately. Additional restrictions may apply

ROCK SHOT®:
Promotion does not apply for Special Events and/or Wedding.